Return Policy

Metro Sealant Return Policy

1. Our Commitment: At Metro Sealant, we prioritize your satisfaction. If you’re not completely happy with your purchase, our return policy is designed to put things right.
2. 30-Day Hassle-Free Returns: You can return any item purchased on Metrosealant.com within 30 days from the delivery date. Ensure the item is in its original condition, unused, with all tags and packaging intact.
3. Items We Can’t Accept: Custom products or special orders, Hazardous materials, flammable liquids, or gases.
4. Restocking Fee: Non-stock items may be subject to a 10% restocking fee upon return.
5. Quick Refund Processing:Once we receive and inspect your return, we’ll email you about the status of your refund. If your return is approved, we’ll process your refund within 3 days to your original payment method.
6. Return Shipping: Customers cover return shipping costs, Original shipping costs are non-refundable. If there was an error on our part, we’ll bear the return shipping.
7. Haven’t Received Your Refund?: First, check your bank or credit card account. Refunds can sometimes take a while to process. If you’ve waited and still don’t see your refund, please email us at sales@metrosealant.com. We’re here to help!
8. Exchanges: Received a defective or damaged item? Let’s make it right. Email us at sales@metrosealant.com for exchanges.
9. Questions?: We’re here to assist you. Reach out to us at sales@metrosealant.com for any queries or concerns.